“People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. ” – Mark Zuckerberg
Don’t take our word for it; listen to what other customers say about our people and products.
Though I did not take before and after photos of the retrofits in my kitchen, the lighting is now vastly improved. I live at 7300 feet elevation. The conventional fluorescent lamps in our kitchen area were never real good performers. Between the noise emissions of the ballasts and poor performance in cold temps and the cathedral configuration of our kitchen ceiling it was always my desire to find a good replacement. Your retrofits have provided that. Installation is a snap, it took me only and hour and a half to retrofit 4 fixtures (2 bulbs each).
My neighbors have taken an interest in the new lighting as has my father in law, who plans on bringing the subject up at his next HOA Board meeting in Tucson (he’s part of the facilities committee there).
We’re very pleased with your product.
Mihaiela Wichard is one of our Solution Account Executives; while she’s fairly new on our Energy Focus Solutions Team she is not new to creating great Solutions:
Jason Staples is our project manager and has brought many jobs to a successful close.
Good morning Miss Mihaiela,
It was very nice talking to you also.
Yes, I am the project manager on the Huntington Housing Authority EPC project in Huntington west Virginia. SRC (EFOI) did an outstanding job on my project. Material were stored properly, installations were in a quality manner and in a timely fashion as per schedule and there were almost no punch list items. The lighting crews cleaned up each unit before leaving and responded quickly to any maintenance needs that arose.
I also would like to commend Jason Staples. Jason was the Project Manager for SRC (EFOI) on this project and he did an outstanding job. It is hard to find good PM’s and Jason is a credit to the profession and an asset for your company.
I look forward to the next opportunity I might have of working with SRC (EFOI).
Have a great day.
Wilt Lee, PHM
Honeywell Building Solutions
Zofia heads our customer service team and has been a valuable team member for almost 12 years:
This is very helpful information.
Thank you so much for the assistance over the phone yesterday and the prompt follow-up e-mail.
Without a doubt this was the best customer service experience I have had in quite some time. I wish more businesses I deal with had such high quality representatives answering their phones like Fiberstars/Energy Focus does.
Thank you. I look forward to working with you again.
Connie is our LED Lighting Sales Manager – Western Region; she has been with us for 1 year.
My company, GPS, had the opportunity to spend a couple days with Connie this week. I wanted to take a moment to share my sincere thank you for the investment your organization makes in business development. GPS selects supply chain partners based on competitive price as all do. But of even more importance ..the quality of product/service as we can’t do right by our customer if we deal with anything less. Your product meets the quality test as you know; your staff support sets the bar even higher as to what great account service is all about. Connie was tremendous! She charged up our sales force with her dynamic exchange during an education session. She makes a great impact and although all had base knowledge of your products, all came away feeling confident and better equipped to fast forward sales.
Our time together began in the Mayor of Phoenix’s office, the 5th largest city in America. With Energy Focus as a GPS product partner we were able to quickly demonstrate our ability to perform while ensuring the highest of standards. Connie’s passion and knowledge came thru which helped demonstrate the strengths of both our organizations.
Connie’s high level of energy, commitment to excellence and service (along w/your products) makes it a joy to work with your company. Looking forward to generating lots of po’s!